Privacy Policy

Privacy Policy for Aquality Pools LLC


​Last Updated: February 24, 2026

​At Aquality Pools LLC, we value your privacy. This policy outlines how we collect, use, and protect your information when you use our pool services or visit our website.

​1. Information We Collect

​We collect information necessary to provide professional pool maintenance and repair services, including:

​Contact Information: Name, email address, and phone number.

​Service Information: Physical address for pool servicing and maintenance history.

​Payment Information: Processed securely through our third-party provider, Stripe. We do not store your full credit card details on our servers.

​2. How We Use Your Information

​Your data is used strictly for business operations, specifically:

​Scheduling and performing pool services.

​Invoicing and payment processing via Stripe and Xero.

​Direct communication regarding your service or account.

​No Sale of Data: We do not sell, rent, or lease your personal information to third parties.

​3. Medical & Sensitive Data

​While Aquality Pools focuses on maintenance, any health or safety information shared in relation to our aquatic services is kept strictly confidential and used only to ensure the safety of our clients and staff. We do not share or sell medical data.

​4. Cookies and Tracking

​Our website, AqualityPoolsLLC.com, uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features may be affected.

​5. Third-Party Service Providers

​We share information with trusted partners only as necessary to run our business:

​Stripe: To process your payments securely.

​Xero: For accounting and tax purposes.

​Communication Tools: To send service updates or respond to inquiries.

​6. Your Rights

​You have the right to request a copy of the data we hold about you or ask us to delete your personal information (subject to legal record-keeping requirements for taxes and billing).

​7. Contact Us

​For any questions regarding this policy, please contact us at:

​Email: Contact@aqualitypoolsllc.com

​Address: 162 St. John St, Salem, VA, 24153